A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Old Town-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

Hirex Water Damage started because homeowners in Old Town, ME kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Old Town roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Mold Remediation in Old Town isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Old Town, ME licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Old Town, ME warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in Old Town who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Old Town call at a time.

The most expensive Old Town restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Old Town dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our Old Town teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our Old Town units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Old Town, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial Old Town accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Old Town get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Old Town drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every Old Town estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Old Town, ME, most Old Town calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Old Town job done, and getting there again is on us, not you.
Our Old Town team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
A licensed technician heads to your Old Town address with extraction and drying equipment already loaded.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Our Old Town technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Old Town work order we issue. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Old Town, ME, most Old Town calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the Old Town job before any drying equipment starts running.
Around-the-clock coverage in Old Town includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Old Town insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in Old Town using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Old Town accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Old Town jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Old Town guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our Old Town coverage extends through the zip codes shown here and into nearby Old Town, ME communities.
Beyond Old Town itself, our coverage extends across nearby zip codes, with additional Old Town, ME crews available for large-scale or commercial losses. If your address falls inside or near Old Town, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Old Town, Old Town, MEReach our Old Town line directly and get a technician on the way today.
Call +1-844-234-5373