Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Old Town crews are already moving. We dispatch Old Town units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
We built our Old Town branch after hearing the same complaint over and over from Old Town, ME property owners — the "24/7" number that never actually answers. Every technician on our Old Town roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair in Old Town isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Old Town, ME licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our Old Town, ME-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Ask any Old Town property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Old Town call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Old Town jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Old Town dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Old Town response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Old Town rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Old Town, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Old Town accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Old Town job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Old Town job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
Every Old Town estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Old Town, ME warehouse keeps drying equipment close, which typically puts a Old Town tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Old Town team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
A licensed technician heads to your Old Town address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
We measure moisture with instruments, not guesswork, and we won't sign off on a Old Town job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Old Town work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Because our equipment is staged inside Old Town, ME, most Old Town calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Old Town job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Old Town properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our Old Town team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Old Town tech confirms it's safe.
Commercial response is a regular part of our Old Town work — restaurants, offices, and multi-unit buildings included.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Old Town jobs.
Quick extraction and drying in Old Town significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover Old Town and the surrounding zip codes listed below, plus neighboring communities throughout Old Town, ME.
Old Town is our home base, and our reach extends across Old Town, ME through a network of staged equipment and on-call technicians. If your address falls inside or near Old Town, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Old Town, Old Town, MEReach our Old Town line directly and get a technician on the way today.
Call +1-844-833-1325